{"id":9115,"date":"2017-06-03T15:24:01","date_gmt":"2017-06-03T08:24:01","guid":{"rendered":"https:\/\/luatsubaoho.com\/phapluat\/?p=9115"},"modified":"2018-07-07T14:02:07","modified_gmt":"2018-07-07T07:02:07","slug":"quan-cong-no-sao-cho-hieu-qua","status":"publish","type":"post","link":"https:\/\/luatsubaoho.com\/phapluat\/quan-cong-no-sao-cho-hieu-qua\/","title":{"rendered":"Qu\u1ea3n l\u00fd c\u00f4ng n\u1ee3 sao cho hi\u1ec7u qu\u1ea3"},"content":{"rendered":"\n

Qu\u1ea3n l\u00fd c\u00f4ng n\u1ee3 l\u00e0 m\u1ed9t kh\u00e2u h\u1ebft s\u1ee9c thi\u1ebft y\u1ebfu \u0111\u1ed1i v\u1edbi s\u1ef1 t\u1ed3n t\u1ea1i v\u00e0 th\u00e0nh c\u00f4ng c\u1ee7a c\u00f4ng ty. Tuy nhi\u00ean nhi\u1ec1u c\u00f4ng ty v\u1eabn \u0111ang loay hoay \u0111\u1ec3 thu h\u1ed3i nh\u1eefng kho\u1ea3n n\u1ee3 kh\u00f3 \u0111\u00f2i.<\/p>\n

C\u00e1ch qu\u1ea3n l\u00fd c\u00f4ng n\u1ee3 sao cho hi\u1ec7u qu\u1ea3:<\/strong><\/p>\n

\u2013 So\u1ea1n th\u1ea3o m\u1ed9t ch\u00ednh s\u00e1ch chi tr\u1ea3 r\u00f5 r\u00e0ng \u0111\u1ec3 h\u1ea1n ch\u1ebf nh\u1eefng v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh:
\nY\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng k\u00fd tho\u1ea3 thu\u1eadn, quy \u0111\u1ecbnh vi\u1ec7c thanh to\u00e1n b\u1eaft bu\u1ed9c ph\u1ea3i th\u1ef1c hi\u1ec7n \u0111\u00fang h\u1ea1n v\u00e0 n\u00eau r\u00f5 m\u1ee9c ph\u1ea1t kh\u00e1ch h\u00e0ng ph\u1ea3i ch\u1ecbu n\u1ebfu thanh to\u00e1n ch\u1eadm.<\/p>\n

\u2013 Th\u1ec3 hi\u1ec7n ng\u00e0y c\u1ee5 th\u1ec3 trong ho\u00e1 \u0111\u01a1n:
\nC\u1ee5m t\u1eeb \u201cchi tr\u1ea3 trong v\u00f2ng 30 ng\u00e0y\u201d s\u1ebd k\u00e9m kh\u1eb3ng \u0111\u1ecbnh h\u01a1n c\u1ee5m t\u1eeb \u201ch\u1ea1n ch\u00f3t v\u00e0o ng\u00e0y 30\/12\u201d.<\/p>\n

\u2013 Thi\u1ebft l\u1eadp m\u1ed9t quy tr\u00ecnh thu h\u1ed3i n\u1ee3 cho c\u00f4ng ty c\u1ee7a b\u1ea1n:
\nX\u00e1c \u0111\u1ecbnh r\u00f5 c\u00e1 nh\u00e2n n\u00e0o s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 quy \u0111\u1ecbnh r\u00f5 th\u1eddi gian, c\u00e1ch th\u1ee9c cho vi\u1ec7c g\u1eedi th\u01b0 nh\u1eafc nh\u1edf hay c\u00e1c cu\u1ed9c g\u1ecdi \u0111i\u1ec7n tho\u1ea1i. C\u00e1c nh\u00e2n vi\u00ean c\u1ea7n ph\u1ea3i \u00fd th\u1ee9c \u0111\u01b0\u1ee3c t\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c thu h\u1ed3i n\u1ee3 ch\u1ee9 kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n coi \u0111\u00f3 l\u00e0 m\u1ed9t vi\u1ec7c ki\u00eam nhi\u1ec7m.<\/p>\n

\u2013 G\u1eedi email ho\u00e1 \u0111\u01a1n cho kh\u00e1ch h\u00e0ng thay v\u00ec g\u1eedi qua \u0111\u01b0\u1eddng b\u01b0u \u0111i\u1ec7n \u0111\u1ec3 r\u00fat ng\u1eafn \u0111\u01b0\u1ee3c qu\u00e1 tr\u00ecnh thu h\u1ed3i.<\/p>\n

\u2013 Khi m\u1ed9t kh\u00e1ch h\u00e0ng d\u00f9ng d\u1eb1ng qu\u00e1 l\u00e2u, h\u00e3y qu\u00ean vi\u1ec7c g\u1eedi email hay th\u01b0 t\u1eeb nh\u1eafc nh\u1edf \u0111i v\u00ec ch\u00fang c\u00f3 th\u1ec3 s\u1ebd b\u1ecb n\u00e9m \u0111i ho\u1eb7c xo\u00e1 m\u1ea5t. Thay v\u00e0o \u0111\u00f3 h\u00e3y nh\u1ea5c \u0111i\u1ec7n tho\u1ea1i l\u00ean v\u00e0 h\u1eb9n g\u1eb7p tr\u1ef1c ti\u1ebfp \u0111\u1ec3 trao \u0111\u1ed5i.<\/p>\n

\u2013 Tr\u01b0\u1edbc khi g\u1ecdi cho kh\u00e1ch h\u00e0ng tr\u1ec5 h\u1ea1n, b\u1ea1n h\u00e3y xem l\u1ea1i to\u00e0n b\u1ed9 l\u1ecbch s\u1eed giao d\u1ecbch v\u1edbi kh\u00e1ch h\u00e0ng n\u00e0y. \u0110\u1ec3 c\u00e1c th\u00f4ng tin n\u00e0y k\u1ebf b\u00ean \u0111\u1ec3 tham kh\u1ea3o ngay khi b\u1ea1n \u0111ang trao \u0111\u1ed5i.<\/p>\n

\u2013 Ph\u1ea3i ch\u1eafc ch\u1eafn b\u1ea1n \u0111ang n\u00f3i chuy\u1ec7n v\u1edbi ng\u01b0\u1eddi c\u00f3 kh\u1ea3 n\u0103ng quy\u1ebft \u0111\u1ecbnh chi tr\u1ea3. N\u1ebfu b\u1ea1n kh\u00f4ng th\u1ec3 g\u1eb7p tr\u1ef1c ti\u1ebfp ng\u01b0\u1eddi \u0111\u00f3, h\u00e3y tr\u00ecnh b\u00e0y th\u1eadt ng\u1eafn g\u1ecdn m\u1ee5c \u0111\u00edch c\u1ee7a cu\u1ed9c g\u1ecdi v\u00e0 h\u1ea1n ch\u00f3t thanh to\u00e1n. H\u00e3y y\u00eau c\u1ea7u ng\u01b0\u1eddi th\u01b0 k\u00fd ghi ch\u00fa l\u1ea1i th\u00f4ng tin cu\u1ed9c g\u1ecdi c\u1ee7a b\u1ea1n v\u00e0 x\u00e1c nh\u1eadn l\u1ea1i th\u00f4ng tin.<\/p>\n

\u2013 Lu\u00f4n gi\u1eef b\u00ecnh t\u0129nh v\u00e0 chuy\u00ean nghi\u1ec7p. \u0110\u00e2y l\u00e0 m\u1ed9t giao d\u1ecbch kinh doanh, b\u1ea1n giao h\u00e0ng v\u00e0 kh\u00e1ch h\u00e0ng n\u1ee3 b\u1ea1n ti\u1ec1n. \u0111\u1eebng la h\u00e9t hay \u0111e do\u1ea1.<\/p>\n

\u2013 \u0110\u00f2i h\u1ecfi cam k\u1ebft ch\u00ednh x\u00e1c. \u0110\u1eebng \u0111\u1ec3 kh\u00e1ch h\u00e0ng k\u1ebft th\u00fac cu\u1ed9c trao \u0111\u1ed5i b\u1eb1ng c\u00e1ch tho\u00e1i th\u00e1c \u201cT\u00f4i s\u1ebd g\u1eedi trong v\u00e0i ng\u00e0y t\u1edbi\u201d. B\u1ea1n ph\u1ea3i y\u00eau c\u1ea7u con s\u1ed1 ch\u00ednh x\u00e1c v\u00e0o m\u1ed9t th\u1eddi gian ch\u00ednh x\u00e1c. Sau \u0111\u00f3 l\u1eadp l\u1ea1i c\u00e1c cam k\u1ebft \u0111\u1ec3 x\u00e1c nh\u1eadn, tr\u00e1nh m\u1ecdi nguy c\u01a1 hi\u1ec3u l\u1ea7m v\u00e0 sau cu\u1ed9c g\u1ecdi g\u1eedi m\u1ed9t email x\u00e1c nh\u1eadn n\u1ed9i dung.<\/p>\n

\u2013 Lu\u00f4n lu\u00f4n l\u01b0u tr\u1eef d\u01b0\u1edbi d\u1ea1ng t\u00e0i li\u1ec7u m\u1ecdi giao d\u1ecbch, li\u00ean h\u1ec7 c\u1ee7a b\u1ea1n v\u1edbi kh\u00e1ch h\u00e0ng nh\u01b0 email, th\u01b0, cu\u1ed9c g\u1ecdi,\u2026 B\u1ea1n c\u00f3 th\u1ec3 c\u1ea7n nh\u1eefng th\u1ee9 n\u00e0y cho vi\u1ec7c tranh t\u1ee5ng sau n\u00e0y.<\/p>\n

\u2013 Ph\u1ea3i lu\u00f4n lu\u00f4n theo d\u00f5i khi kh\u00e1ch h\u00e0ng t\u1eeb ch\u1ed1i t\u00f4n tr\u1ecdng cam k\u1ebft chi tr\u1ea3: H\u00e3y y\u00eau c\u1ea7u r\u00f5 r\u00e0ng l\u00e0 b\u1ea1n mu\u1ed1n \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o n\u1ebfu kh\u00e1ch h\u00e0ng kh\u00f4ng th\u1ec3 chi tr\u1ea3 \u0111\u00fang th\u1eddi h\u1ea1n v\u00e0 x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng ng\u00e0y b\u1ea1n c\u00f3 th\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c thanh to\u00e1n.<\/p>\n

\u2013 Thu\u00ea m\u1ed9t t\u1ed5 ch\u1ee9c t\u01b0 v\u1ea5n thu h\u1ed3i n\u1ee3<\/a>. N\u1ebfu \u0111\u00e3 qu\u00e1 h\u1ea1n thanh to\u00e1n 90 ng\u00e0y v\u00e0 t\u00e0i kho\u1ea3n n\u00e0y b\u1ecb tr\u01b0\u1ee3t gi\u00e1 v\u1edbi t\u1ef7 l\u1ec7 15%\/th\u00e1ng th\u00ec b\u1ea1n n\u00ean y\u00eau c\u1ea7u m\u1ed9t t\u1ed5 ch\u1ee9c chuy\u00ean thu n\u1ee3 \u0111\u1ee9ng ra l\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng n\u00e0y.<\/p>\n

ngu\u1ed3n: national federation and independent businesses<\/em><\/p>\n

\u00bb Lu\u1eadt s\u01b0 t\u01b0 v\u1ea5n thu h\u1ed3i n\u1ee3 cho doanh nghi\u1ec7p<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Qu\u1ea3n l\u00fd c\u00f4ng n\u1ee3 l\u00e0 m\u1ed9t kh\u00e2u h\u1ebft s\u1ee9c thi\u1ebft y\u1ebfu \u0111\u1ed1i v\u1edbi s\u1ef1 t\u1ed3n t\u1ea1i v\u00e0 th\u00e0nh c\u00f4ng c\u1ee7a c\u00f4ng ty. Tuy nhi\u00ean nhi\u1ec1u c\u00f4ng ty v\u1eabn \u0111ang loay hoay \u0111\u1ec3 thu h\u1ed3i nh\u1eefng kho\u1ea3n n\u1ee3 kh\u00f3 \u0111\u00f2i. C\u00e1ch qu\u1ea3n l\u00fd c\u00f4ng n\u1ee3 sao cho hi\u1ec7u qu\u1ea3: \u2013 So\u1ea1n th\u1ea3o m\u1ed9t ch\u00ednh s\u00e1ch chi […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[171],"tags":[],"_links":{"self":[{"href":"https:\/\/luatsubaoho.com\/phapluat\/wp-json\/wp\/v2\/posts\/9115"}],"collection":[{"href":"https:\/\/luatsubaoho.com\/phapluat\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/luatsubaoho.com\/phapluat\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/luatsubaoho.com\/phapluat\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/luatsubaoho.com\/phapluat\/wp-json\/wp\/v2\/comments?post=9115"}],"version-history":[{"count":0,"href":"https:\/\/luatsubaoho.com\/phapluat\/wp-json\/wp\/v2\/posts\/9115\/revisions"}],"wp:attachment":[{"href":"https:\/\/luatsubaoho.com\/phapluat\/wp-json\/wp\/v2\/media?parent=9115"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/luatsubaoho.com\/phapluat\/wp-json\/wp\/v2\/categories?post=9115"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/luatsubaoho.com\/phapluat\/wp-json\/wp\/v2\/tags?post=9115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}